Adcraft FAQ's/ Terms & Conditions

Bulk Order Custom Merch:


Some products & designs have specific minimums, but the general minimums are:

Custom Screen Printing:

Minimums are per setup. A setup equals the design #, design size, ink color(s), and print location(s)

  • 1-2 Ink Colors: 25 Pieces Minimum 
  • 3 Ink Colors: 50 Pieces Minimum
  • 4-6 Ink Colors: 100 Pieces Minimum
  • 7  Ink Colors: 250 Pieces Minimum
  • 8+ Ink Colors: Special Quote

Custom Embroidery

Minimums are per setup. A setup equals the design #, design size, thread color(s), and decoration location(s)

  • 1 – 9,999 stitches = 8 piece minimum
  • 10,000+ stitches = 24 piece minimum

Team Uniforms

Minimums are subject to the requirements of the selected uniform. See your rep for specific details on the selected uniform.

Artwork & Order Approval

To ensure the utmost satisfaction with your custom orders, we have implemented a meticulous Artwork and Order Approval Policy. Upon submission of your artwork, our experienced team thoroughly reviews the design to verify its compatibility with our production processes. We will then provide a digital art proof, which must be approved before proceeding with your order. Once the art proof is approved, we will also provide a final order proof. The final order proof must be approved before proceeding with the order. No changes or additions can be made once the final order proof is approved. Any fill-in re-orders will be subject to the normal minimums. 

Customers are responsible for verifying artwork for spelling, color accuracy, ordered sizes, proper art placement, and overall accuracy. A thorough review of the mockup is crucial, as it serves as the basis for the garment printing process. Adcraft cannot be held responsible for unimplemented corrections or those requested post-artwork approval. Modifications requested after customer approval may lead to production delays and potential additional expenses. Timely approval within 24 hours of mockup receipt is essential to avoid disruptions in the production timeline.


Orders must be paid in full before the order is accepted into our job queue unless otherwise approved by Adcraft.

The order timeline begins after art approval, order approval, and order payment.


Custom apparel & merchandise cannot be returned or exchanged. If you feel there is a discrepancy between your approved artwork or order, please contact us at Please immediately double check your order upon receipt. Adcraft will allow 30 days past order completion to discuss any errors.

Order Timeline

Your order timeline does not begin until the following has been completed:

  • Order Payment
  • Artwork Approval
  • Final Order Approval